Thank you for visiting www.shockdoctor.com (this
“Site”). We, EZ GARD Industries, Inc. d/b/a Shock
Doctor, Inc. (“Shock Doctor”) have taken commercially
reasonable precautions to provide a level of privacy and security
appropriate to the sensitivity of the personal information we
collect from our customers and users. Your credit card number and
other personal information will be treated with commercially
reasonable levels of safety, security features, and
confidentiality. Although we use reasonable measures to help
protect your personal information against unauthorized use or
disclosure, we cannot guarantee the security of information
provided over the Internet or stored in our databases.
Scope of This Online Privacy Policy
This Online Privacy and Security Policy describes how Shock
Doctor protects your privacy when you use this Site and other
related web sites that display this Online Privacy and Security
Policy. This Online Privacy and Security Policy and is incorporated
by reference and is part of our Terms of Use.
If you have not already reviewed the Terms of Use, please
take a few minutes to do so.
Your Consent to This Online Privacy and Security Policy
By using the Site, you are agreeing to the collection, use, and
disclosure of your personal information as described in this Online
Privacy and Security Policy. If you do not consent to the
collection, use, and disclosure of your personal information as
described in this Online Privacy and Security Policy, you may not
use our Site.
Privacy Notices
This Online Privacy and Security Policy may be supplemented or
amended from time to time by “Privacy Notices” posted
on specific areas of our Site. For example, certain pages of our
Site contain Privacy Notices providing details about the personal
information we collect on those pages, why we need that
information, and choices you may have about the ways we use that
information.
Personal Information We Collect
“Personal information” means information that
identifies you personally, either alone or in combination with
other information available to us.
Information You Provide to Us. We collect the personal
information you knowingly and voluntarily provide when you use our
Site, for example, the information you provide when you place an
order online, become a member of our Site, and the information you
submit when you review a product, add your name to our mailing
list, e-mail us with questions or comments, or respond to a
customer satisfaction e-mail from us. Personal information
collected on our Site in this way includes your name, address,
telephone number, e-mail address, and credit card number. The
personal information submitted to Shock Doctor shall become the
sole property of Shock Doctor.
Information Sent to Us by Your Web Browser. We collect
information that is sent to us automatically by your web browser
(i.e. cookies). Please check your browser if you want to learn what
information your browser sends or how to change your settings. The
information provided by your browser does not identify you
personally. If, however, you have registered as a Shopper or a
Member of our Site (as described below), or if you access our Site
by clicking on a link in an e-mail we have sent you, we may link
the information provided by your browser to information that
identifies you personally.
We use this information primarily to create statistics that help
us improve our Site and make them more compatible with the
technology used by our visitors. We use these cookies to collect
statistical information about the ways visitors use our site
– which pages they visit, which links they use, and how long
they stay on each page. We analyze this information in statistical
form to better understand our visitors’ interests and needs
and to improve the content and functionality of our Site.
Information We Collect Using Web Beacons. In addition to
cookies, we may also use “web beacons” and other web
technologies to manage our Site and email. A web beacon is a small
bit of computer code. Web beacons may be used to count how many
people visit a web page or tell us whether an email has been
opened. We may link the information we collect using web beacons
and other web technologies to information that identifies you
personally.
How We Use Your Personal Information
Shock Doctor takes great pride in having you as a customer and
we will take commercially reasonable measures to ensure your
privacy as a customer when you visit our Site.
We may use the personal information you provide to us:
- to provide you with products and information you purchase or
request;
- to provide you with a personalized shopping experience;
- to invite you to participate in satisfaction surveys or provide
feedback to us;
- to improve the content, functionality and usability of this
Site;
- to better understand your needs and interests;
- for security, credit, or fraud prevention purposes; and
- for any other purpose we identify in a specific Privacy
Notice.
Please read further to learn more about the ways we use personal
information we collect from you in specific situations:
Registering as a Shopper. When you purchase products from Shock
Doctor on our Site, you must become a “Registered
Shopper” by submitting certain personal information so that
we can fill your order. You are not required to provide a username
or password in order to become a Registered Shopper. We collect and
store this personal and transactional information in our customer
database. This information is used to fill your order, respond to
your requests, and track and inform Shock Doctor sales tactics and
trends. We may also use this information to contact you in the
future regarding your satisfaction with the products and services
you purchase.
Registering as a Member. When you visit the Site you have the
opportunity to sign up to be a “Member” of the Shock
Doctor Site by submitting certain personal information and a
username and password. We collect and store this personal and
transactional information in our customer database. This
information is used to fill your order (if you submit an order),
respond to your requests, and track and inform Shock Doctor sales
tactics and trends. If you sign up to be a Member of our Site, we
may also use your personal information to send you promotional
e-mails, direct mail, news-letters, and other information we think
may be of interest to you. These items will only be sent to you if
you choose to become a Member. If you wish to discontinue receiving
such items from Shock Doctor, please let us know by following the
instructions on future e-mails you receive from us, or by writing
us at the above postal address and telling us that you do not want
to receive such mailings from our company.
Email Comments and Inquiries. We welcome your comments regarding
this Site and encourage you to submit reviews of products you have
used. Please note, however, any comments, feedback, suggestions,
product reviews or other communications (collectively,
“Comments”) sent to us shall be and remain the
exclusive property of Shock Doctor. Your submission of Comments
will constitute an assignment to Shock Doctor of all worldwide
rights, title and interests in all copyrights and other
intellectual property rights in the Comments.
Shock Doctor will be entitled to copy, disclose, display or
perform publicly, improve and modify any Comments you submit for
any purpose whatsoever, without restriction and without
compensating you in any way. Shock Doctor will also be entitled to
reduce to practice, use, and improve upon any ideas or inventions
that you submit to us in any Comments for any purpose whatsoever,
without restriction and without compensating you in any way. For
this reason, we ask that you not send us any Comments that you do
not wish to assign to us, including any confidential information,
product ideas, inventions, or original artwork.
We reserve the right to edit reviews and other materials
presented by users, but we do not take responsibility for the truth
or accuracy of the Comments, nor do we take responsibility if the
Comments we publish are deemed objectionable or offensive by
certain individuals or entities.
With Whom We Share the Personal Information We Collect Through
This Site
We may share the personal information we collect through this
Site as described below and in any applicable Privacy Notices.
Our Service Providers. We may share personal information
collected through our Site with companies and organizations that
perform services on our behalf, for example, companies that provide
support services to us (such as data storage and web hosting
services) or that help us market our products and services. When we
share personal information with our third-party service providers,
these service providers are required by contract to use the
personal information we share with them only to perform services on
our behalf and to protect the confidentiality of your personal
information.
Specifically, we may use a third-party company to authenticate
and validate the personal information you provide to make sure our
e-mail arrives successfully. If we use a third-party service
provider in this way, we will have legally binding agreements with
the third party service provider that prohibits them from using
your information for any purpose other than what Shock Doctor
instructs them to do with it.
Select Third Parties. We may from time to time share your
personal information with carefully selected organization so that
they may contact you with information and offers that we believe
will be of interest to you.
If you do not wish your personal information to be shared in
this manner, you may “opt-out” at any time by sending
us an e-mail.
Business Transfers. Information submitted to our Site is an
asset of Shock Doctor and/or its affiliates and will become part of our normal business records. Your personal
information may be transferred to another company (either an
affiliate or an unrelated third party) that has acquired the stock
or assets of Shock Doctor, one of our affiliates, or one of our
operating divisions, for example, as the result of a sale, merger,
reorganization, dissolution or liquidation. If such a transfer
occurs, the acquiring company’s use of your personal
information will still be subject to this Online Privacy and
Security Policy and any applicable Privacy Notices.
Government and Legal Disclosures. We may disclose the personal
information we collect through our Site when we, in good faith,
believe disclosure is appropriate to comply with the law (or a
court order or subpoena); to prevent or investigate a possible
crime, such as fraud or identity theft; to enforce the Terms of Use
or other agreements that govern your use of our Site; to protect
the rights, property or safety, Shock Doctor, our users or others;
or to protect your vital interests.
Secure Shopping
Credit Card Information.
Shock Doctor uses carefully selected service providers to
process credit card transactions on our behalf. When you provide
credit card information through this Site, your information goes
directly from your computer to a server operated by our service
provider. Our service provider uses your credit card information
only to process your transaction and is bound by contract to treat
all of your personal information as confidential. Although our
service providers send us most of the information you provide when
you complete a transaction, for your security, our service
providers do not share your credit card information with us.
Password Protection. If you sign up to become a Member of the
Site, you will submit a password. You are responsible for
maintaining the confidentiality of your password. We have the right
to assume that anyone accessing our Site using a password assigned
to you has the right to do so. You will be solely responsible for
the activities of anyone accessing our Site using a password
assigned to you, even if the individual is not, in fact authorized
by you. If you have reason to believe that your password may have
been compromised or used without authorization, you agree to notify
us promptly by sending us an e-mail, calling us at ________, or
writing us at:
Shock Doctor 3300 Fernbrook Lane N
Suite 250
Plymouth, MN 55447
We take reasonable precautions to provide a level of security
appropriate to the sensitivity of the personal information we
collect. For example, our Site uses Secure Sockets Layering (SSL)
to encrypt your personal information before it travels over the
Internet. SSL technology is the industry standard for secure online
transactions. Because we use SSL, placing an order online at our
Site is just as safe as giving your credit card number over the
phone.
Privacy Policy Changes
We reserve the right to change this Online Privacy and Security
Policy and any Privacy Notice, by posting the revised version of
this Online Privacy and Security Policy on our Site. These changes
will only apply to personal information we collect after we have
posted the revised Online Privacy and Security Policy on our Site.
Your use of our Site following any such change constitutes your
agreement that all personal information collected from or about you
through this Site after the revised Online Privacy and Security
Policy is posted will be subject to the terms of the revised Online
Privacy Policy.
To alert you to these changes, we will provide a notice at the
top of this Online Privacy and Security Policy for at least 30 days
after the new effective date and highlight the changes so that you
can locate them easily. Unless the change is a minor change (such
as a change in our contact information) or a non-substantive change
(such as the reformatting of our Online Privacy Policy), we will
also post notices (a) on our home page and/or on the relevant pages
of our Site and (b) on any notice providing highlights of this
Online Privacy and Security Policy for 30 days after the new
effective date to alert you to the change.
From time to time, for example, because of changes in the law or
technology or the way we operate our business, we may ask your
permission to use the personal information we have collected from
you in new or different ways. We will do this by sending you a
notice by e-mail or postal mail at the last e-mail or postal
address you provided us, asking you to agree to the change. If you
do not expressly agree to the change, we may, at our discretion,
delete all or some of your personal information from our databases
to avoid using your information in ways to which you have not
consented.
You may access the current version of this Online Privacy and
Security Policy at any time by clicking on the link marked "Privacy
Policy" at the bottom of each page of our Site.
his Online Privacy and Security Policy was last modified on
__________ and is effective as of that date.
Links to Third Party Web sites
Our Site may contain links to web sites that are not operated by
Shock Doctor. These links are provided for your reference and
convenience only and do not imply any endorsement of the activities
of these third party web sites nor any association with their
operators. Shock Doctor does not control these web sites and is not
responsible for their data practices. We urge you to review the
privacy policy posted on any web site you visit before using the
web site or providing any personal information about yourself.
Children’s Privacy
Shock Doctor’s Site is not directed at nor targeted to
children under the age of 13. We do not use our Site to knowingly
solicit personal information from or market to children under the
age of 13. If you are under the age of 13, do not provide us with
any personal information. If we learn that someone under 13 has
provided personal information to our Site, we will use reasonable
efforts to remove such information from our databases.
Governing Law
This Privacy Policy is part of our Terms and Conditions and, as
such, shall be governed under the laws of the State of Minnesota,
United States of America without regard to its conflicts of law
provisions.
Questions & Comments
We welcome your questions and comments regarding this Online
Privacy and Security Policy. Please contact us at
info@shockdoctor.com. if you would like to speak with us concerning
this Online Privacy and Security Policy or any of our other privacy
policies or practices.
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